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Due to scarce bandwidth on their up/downlink, they block a lot of streaming services. Though I used it recently on a Southwest flight so I wonder if this is new.
Dear Ehud,We're sorry to learn that your recent inflight WiFi session was less than stellar. We assure you this was not representative of the high quality product we are proud to offer and apologize for any inconvenience this may have caused. Since you were not able to take full advantage of the WiFi connection, we have refunded the $8.00 you paid for this service to the VISA ending in 8636.We hope you will try our inflight WiFi again the next time you are onboard one of our WiFi-enabled aircraft.Sincerely,-Your friends at Southwest Airlines