I can also add to that, when I visited the local Flight Service Station here in 1995, I went there on a Saturday afternoon, when 2 new trainees were working. The shift manager was plugged into the guy working the Earlton (CYXR) side, while I sat with the guy manning the local Timmins traffic and one other guy all alone working the Moosonee/Kap radio side. I think there is a heck of a lot more training for ATC than there is when I started working customer care.
Even comparing new voices on the air for the FSS here compared to the FSS at North Bay (CYBB) where the guys down there use much more consistency. For example, the ATIS broadcasts, all of them start with "North Bay airport information Alpha, North Bay weather....". Here in Timmins, not one guy uses the same opening "Timmins information Bravo, ten hundred zulu..." while one guy always used "Timmins airport ATIS information XX, Timmins weather".