airtraffic

Author Topic: Connection timeout on archive files?  (Read 782 times)

Offline Brynmwr

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Connection timeout on archive files?
« on: August 21, 2024, 11:52:41 UTC »
Hi, I've been getting a connection timeout on archive files recently. Just wondering if it's a problem at my end, or something on the server? Cheers, Bryn.



Offline dave

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Re: Connection timeout on archive files?
« Reply #1 on: August 21, 2024, 12:01:08 UTC »
Contact us via this form

Include information like your IP address and what file(s) you were trying to access.

Offline Bob2

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Re: Connection timeout on archive files?
« Reply #2 on: August 21, 2024, 13:41:11 UTC »
I was getting the same all day on Aug 20.  Desktop, web browser.  Select Archive Access, date, and time.  Got normal player and e.g. filename.mp3 (31:55).  Play button had no effect.  Time remained 0:00.  Right-click-save-as timed out.

Everything is normal this morning.

Bob

Offline Brynmwr

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Re: Connection timeout on archive files?
« Reply #3 on: August 22, 2024, 11:08:26 UTC »
Hi Dave - thanks for the form (I'll use that in future!). Everything looks to be back to normal today for me too.