LiveATC Discussion Forums

Air Traffic Monitoring => Listener Forum => Topic started by: mikedelta720 on June 01, 2018, 06:00:52 PM

Title: Feeds never play, red minus sign
Post by: mikedelta720 on June 01, 2018, 06:00:52 PM

Hi everyone, I can't play any feeds on my laptop anymore for some reason. It's been a few weeks now, and I have all the latest Adobe Flash Player installed and everything. Clicking the play button won't do anything, the timer remains at 00:00 and on the top corner of the 0, there is a red minus sign. If anyone could help me, it would be greatly appreciated. Thanks!

-Mike

Title: Re: Feeds never play, red minus sign
Post by: dave on June 01, 2018, 06:15:17 PM

Can't reproduce that on any machines here. Do you have a firewall issue or some other network issue that could be causing it? If this is at work, perhaps they are blocking streaming media?

Title: Re: Feeds never play, red minus sign
Post by: mikedelta720 on June 01, 2018, 06:42:06 PM

I see, so how to I prevent my firewall from blocking it? I just checked, it currently is being managed by Norton, and I can't figure out how to do it.

Title: Re: Feeds never play, red minus sign
Post by: dave on June 01, 2018, 06:49:55 PM

Quote from: mikedelta720 on June 01, 2018, 06:42:06 PM

I see, so how to I prevent my firewall from blocking it? I just checked, it currently is being managed by Norton, and I can't figure out how to do it.

First try disabling the firewall...you likely already have a router providing firewall service. If that doesn't work then contact us via the contact form and we can take this offline.

Title: Re: Feeds never play, red minus sign
Post by: mikedelta720 on June 01, 2018, 08:55:56 PM

I found out that the culprit is Ghostery, a privacy browser extension that I had for Google Chrome. My problem has been solved, thanks!