Author Topic: Miami Center / App. / Dep./ Feeds  (Read 7756 times)

Offline captkel

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Miami Center / App. / Dep./ Feeds
« on: March 26, 2011, 06:14:25 AM »
Saturday March 26, 2011 somewhere between 9:00 and 11:00 AM local time I'm getting a internet upgrade, etc. from A T & T. The feeds will be down during that period for an unknown amount of time. Hope it goes better then my neighbor, when he did this and it took A T & T  2 weeks :lol: to get it working.  WISH ME LUCK

KEL :-D



Offline Squawk 7700

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Re: Miami Center / App. / Dep./ Feeds
« Reply #1 on: March 26, 2011, 12:05:58 PM »
Good luck!

My network will be down briefly too today to relocate the DSL modem, router, switch, and adding an uninterruptible power supply.

Offline captkel

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Re: Miami Center / App. / Dep./ Feeds
« Reply #2 on: March 27, 2011, 07:07:52 AM »
Good luck!
You have to laugh. :lol: In hindsight A T & T gave me a sign that it was going to go this way, and I knew it, call me fearless. When I signed up to upgrade the system, the salesman at my home had me talk on the phone with an A T & T representative to set up passwords and make a installation appointment. During that phone call the rep put me on hold, after 15 minutes of waiting we discovered that she had no clue how to do what needed to be done. (a mind is a terrible thing to waste) We had to hangup and call back to get another rep who did, and start all over again.  Alright...mistakes happen; The first technician arrived at 9:30 AM. He could not do the work though, someone else was supposed to have arrived first to disconnect the service, so he left. A couple of hours later the disconnect technician arrived and did his thing, three hours later the first guy returned to do the job. Remarkably (knock on wood) it all worked. Lets see if they get the billing right and hopfully there's no bugs in the system. A neighbor of mine had a similar story. In a nut shell,  two technicians where at his home all day and could not get anything to work. After trying on and off for two weeks, they finally got it.

KEL :-D

Offline captkel

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Re: Miami Center / App. / Dep./ Feeds
« Reply #3 on: March 27, 2011, 02:38:24 PM »
Good luck!
You have to laugh. :lol: In hindsight A T & T gave me a sign that it was going to go this way, and I knew it, call me fearless. When I signed up to upgrade the system, the salesman at my home had me talk on the phone with an A T & T representative to set up passwords and make a installation appointment. During that phone call the rep put me on hold, after 15 minutes of waiting we discovered that she had no clue how to do what needed to be done. (a mind is a terrible thing to waste) We had to hangup and call back to get another rep who did, and start all over again.  Alright...mistakes happen; The first technician arrived at 9:30 AM. He could not do the work though, someone else was supposed to have arrived first to disconnect the service, so he left. A couple of hours later the disconnect technician arrived and did his thing, three hours later the first guy returned to do the job. Remarkably (knock on wood) it all worked. Lets see if they get the billing right and hopfully there's no bugs in the system. A neighbor of mine had a similar story. In a nut shell,  two technicians where at his home all day and could not get anything to work. After trying on and off for two weeks, they finally got it.

KEL :-D

Having problems already, I'm on my CEL phone, (not home phone if that's any clue) with A T & T.

Offline dave

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Re: Miami Center / App. / Dep./ Feeds
« Reply #4 on: April 12, 2011, 10:16:17 PM »
Color me not surprised.  :-)  And telcos will never get billing right.  It's a universal rule.
:-)

Offline captkel

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Re: Miami Center / App. / Dep./ Feeds
« Reply #5 on: April 14, 2011, 05:06:55 PM »
Color me not surprised.  :-)  And telcos will never get billing right.  It's a universal rule.
:-)

Knock on wood :lol: all is good now. They ran a new phone line, we have not lost service since then. This was a daily problem for a year or more. I just lived with it. I thought I needed a new DSL modem, A T& T gave me a new one with the U-VERSE, however the problem still continued. Glad it's over :-D

KEL