https://www.azfamily.com/2025/05/22/amazon-delivery-drone-makes-crash-landing-tolleson-apartment-complex/By Jason Barry
Published: May 21, 2025 at 9:32 PM EDT
TOLLESON, AZ (AZFamily) — An Amazon delivery drone made an unexpected crash landing Wednesday, coming down in the middle of an apartment complex in Tolleson.
Neighbors were surprised, but thankful no one was around when the drone went down near 97th Avenue and Roosevelt Street, not far from Interstate 10 and Loop 101 (Agua Fria) freeways.
“I look to my left and that’s when I see something big, and I’m like what is that?” said Nay Brooks, who was the first to spot the drone and took video of it on her cell phone. “I walk over to it and get closer, and that’s when I see the Amazon logo, ‘oh this must be an Amazon drone,’ so I immediately pull out my phone and I start recording. How did this crash in Tolleson at six in the morning.”
A few weeks ago, Amazon launched its Prime Air Drone Delivery service in Tolleson. Customers who live or work within a seven-mile radius of Amazon’s Fulfillment Center can have a package that weighs under five pounds delivered by drone in under an hour. More than 50,000 items are eligible for delivery. The service appeared to have been going smoothly until now. Tolleson resident Theresa Hernandez has noticed many drones flying by in the sky.
“They’re not loud,” said Hernandez. “You can barely hear them, but they do pass through here fast. It’s not like they are here for a while, they just pass really fast.”
Arizona’s Family reached out to Amazon and received this statement:
“During a delivery this morning, a Prime Air drone made a precautionary safe landing due to external factors outside of its control. Safety is our top priority, and the drone’s onboard perception system worked exactly as it was designed by identifying a safe area for it to land. The drone landed safely, there were no injuries or damage to the property, and we’re thankful to our community neighbors for their support.”
Zoe Richmond, Amazon spokesperson
