https://www.businessinsider.com/united-airlines-emergency-landing-sfo-hongkong-smoke-2025-11(excuse the choppiness, but Norcal set up isn't the easiest to pull audio from)
As told to Aditi Bharade
United Airlines flight 869 made an emergency landing because of a burning smell in the cabin.
Passenger Vincent Goh sent goodbye messages to his friend when he saw smoke billowing from the plane.
This as-told-to essay is based on a conversation with Vincent Goh, a 25-year-old working in the Bay Area for a Cantonese publishing house, who was on United flight 869 when it made an emergency landing at SFO. It has been edited for length and clarity.