As a pilot, I'm seriously annoyed at the tower operator. Don't these people know ANYTHING?
There is an EMERGENCY UNDER WAY, one pilot talking to another, and she keeps interrupting, not only with her question but also handling other planes which can WAIT.
When the pilot has a chance, he will let ATC know what's going on, but until then ATC SHOULD STAY OFF THE AIR and let the pilots sort it out. The radio on the ground is more powerful and has a much better antenna, and every time she spouts off that radio drowns out the IMPORTANT traffic. There is nothing that she needs to know that she won't hear if she listens.
If I ever have a problem like this, all I want to hear from ATC is "There is an emergency, all aircraft hold short and stay off the radio!"